Returns & exchange

RETURN & EXCHANGE

  • RTW: can be exchanged within 7 days in store for different sizes if available and invoice is produced. Conditions have to be completely new. Clients must pay for shipping. Cannot be returned.

  • MADE TO ORDER and ONE-OFF: Cannot be returned.

  • BESPOKE: Cannot be returned.

CUSTOMISATION:

  • RTW: no

  • ONE-OFF: no

  • MADE-TO-ORDER: Can be customised by sizing/small details/length, but not with big changes to the design/detail. All changes must be made before making

  • BESPOKE: Design from the start according to customisation

Contact Us

If you have any questions about our Returns and Exchange Policy, please contact us by e-mail tranghoangstudio@gmail.com